Note: Due to the ongoing pandemic, production time may be slightly extended. USPS, UPS & FedEx are shipping with a slight delay.
All of our lovely linens are cut, sewn and embroidered to order. Each item is made by an individual seamstress and embroidered one piece at a time. Production time for our Signature monogrammed linens is typically 10-14 business days. If you need your order by a specific date, be sure to note this in the message box during checkout.
Our Couture bed, bath and table linens have a production time of 4-6 weeks.Please allow extra time during peak Bridal Season or Holiday season. Shipping time typically adds 2-4 business days for delivery.
For rush orders, please make a note in the message box during checkout with your request. There is a 30% upcharge for all rush orders in addition to expedited shipping charges.
All orders are shipped via USPS or UPS. An email is sent along with the tracking number so that you can track your order. Orders over $500 typically require a signature. To waive a signature, please contact the shipper. If we are shipping to an apartment or unit number, please make arrangements to be available for delivery or contact the shipper with delivery instructions.
We are happy to offer a free service where we can ship your gift directly to the recipient. We are happy to also include a gift message (just type in your short gift message in the message box during checkout). And don't worry! We do not include a receipt with the gift.
SALES & DISCOUNTS
Items purchased on sale are final sale with NO returns or exchanges. Prior sales are excluded. Orders are processed and charged in full for production to begin.
Our beautiful products are made with the utmost care and specifically for you, so please order carefully and double check your order confirmation that is emailed to you. Due to the nature of our custom linens, there are NO returns, exchanges or cancellations. Please order carefully and call or email us with any questions!
By ordering from our website, social sites, email, or phone, you are agreeing to all of our policies, terms and conditions.
We'd love to keep in touch!